Privacy Policy
At Koishu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit or make a purchase through www.koishudigital.com.
By using our website, you agree to the practices described in this Privacy Policy.
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INFORMATION WE COLLECT
We may collect personal information including, but not limited to:
• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information
• Order Details and Purchase History
• Device Information and Website Usage Data
• Customer Support Communications
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HOW WE USE YOUR INFORMATION
We use your information to:
• Process and fulfill orders
• Provide customer support
• Communicate order updates and shipping information
• Verify transactions and prevent fraud
• Improve our products, services, and website experience
• Respond to inquiries and support requests
• Comply with legal and regulatory obligations
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INFORMATION SHARING
Koishu does not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:
• Trusted logistics and delivery partners
• Payment processing providers
• Technology and website service providers
• Government authorities or legal agencies when required by law
All third-party partners are required to maintain the confidentiality and security of your information.
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DATA RETENTION
We retain personal information only for as long as necessary to:
• Fulfill orders and provide services
• Meet legal, accounting, and regulatory requirements
• Resolve disputes and enforce our agreements
Once no longer required, personal information is securely deleted or anonymized.
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DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against:
• Unauthorized access
• Loss or theft
• Misuse
• Alteration
• Disclosure
While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.
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COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to:
• Improve website functionality
• Analyze website traffic and performance
• Personalize user experience
You may modify your browser settings to decline cookies; however, some website features may not function properly.
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BUSINESS TRANSFERS
In the event of a merger, acquisition, restructuring, investment, or sale of assets, your personal information may be transferred as part of the business transaction, subject to applicable privacy laws.
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YOUR RIGHTS
You may request to:
• Access your personal information
• Correct inaccurate information
• Update your account details
• Request deletion of personal information where legally permissible
To exercise these rights, please contact us using the details below.
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THIRD-PARTY LINKS
Our website may contain links to external websites. Koishu is not responsible for the privacy practices or content of third-party websites.
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CHANGES TO THIS POLICY
Koishu reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.